Need Medical and Health Advice?
Need Medical and Health Advice?
Our professional team can help.
Need Emergency Medical help ?
Need Emergency Medical help ?
Professional assistance when you need it.


There is nothing worse than facing an emergency situation on your own. By joining Medi-Assist you will have professional assistance at your fingertips. In your time of need you can rest assured that we have a team on stand by to help you through your situation. Whether it is Emergency Medical Assistance or Personal Health Advice - our agents are standing by. Our telephonic assistance services are there to give you the added peace of mind in taking care of some of the life siutations that are commonly encountered. Medi-Assist offers you 2 assistance products that will make life that much easier. We look forward to welcoming you to the Medi-Assist family.

Emergency Medical Service

Our Emergency Medical Assist service is available 24/7/365 and is manned by medical professionals. In the event of a medical emergency, trained nurses or paramedics will assess each situation and dispatch the most appropriate medical response transportation via air or by road.

Personal Health Advisor

Personal Health Assistance is a 24/7/365 healthcare service providing members with unlimited access to professional telephonic guidance and support from experienced nurses, in the language of their choice. Assistance includes everything from emergency medical advice and trauma counselling to general assessment, referrals and home care advice in the case of a medical emergency.


For Call Me Back, dial: *130*3272*23#


I got sick and couldn't get to a doctor, I phoned into Medi-Assist and they helped me find out what was wrong with me so I could get some medicine straight away.

Joe Blogs


Medi-Assist was so easy and convenient in my time of crisis, the staff were friendly and understanding and gave me such great advice in my medical emergency.

Abigail Zima



Nurses on Standby


Test Centres in SA


Days a year

Helpful Information

For all your emergency assistance requirements you can give us a call and one of our friendly operators will assist you in your time of need. Emergency assistance (where applicable) is available to you our valued member 24/7/365. The emergency assistance line is 087 330 2699. Remember to login and download your member brochure for all the relevant information as well as terms and conditions If you need help, give us a call on the number below, or drop us an email and we will be in touch with you.